NZ Certificate in Retail (Customer Service and Sales Support) - Level 2
The place to start for individuals who are interested in working in the service, sales and retail sectors, this is a large sector of employment and often known as a first employer. Retail now also includes the rapid development of online retail.
- Safe workplace practices
- Personal Presentation
- Customer Service
- Professional presentation
- How to prevent theft & Fraud
- Laws you are responsible to in Retail.
Where to Next?
- You may also go on to achieve the New Zealand Certificate in Retail (Level 3)
- Entry level position in any customer service role.
- Complete more units to achieve your NCEA Level 2.
- Re evaluate your plans and see what you are suited to.
- Total of 41 credits and 14 units
No School Fees, No School and still achieve NCEA
Levels 1 and 2 in our Centre
We offer a range of qualifications that provide for personalised entry and exit to suit your timing, ability and ambitions. We are able to recognise what you have/ haven’t already achieved and where you wish to progress to. You don’t need to wait for a new term or group to start your journey with us.
What our students are saying
"Service skills helped me gain more confidence, knowledge in customer service skills and experience in a salon. Before I started this course I wasn't going that well with my work in school but since I joined i've had heaps of help and now have completed my level 2 retail/salon skills in just 2 terms which I'm very happy about and thankful for my tutors for helping me get to where I am now. Love this course always just happy vibes here"
Service Skills Centre helped me with boosting my confidence and helped me gain communication skills! I enjoyed the course overall because now I’m confident in talking to people and I gained knowledge and tried new experiences!
"Service Skills helped me to grow into the best version of myself. I'm currently living in Auckland North Shore, working full time as a model and background talent. Service Skills centre is an amazing learning environment and I couldn't thank you enough for having me"