NZ Certificate in Retail (Customer Service and Sales Support) - Level 2
The place to start for individuals who are interested in working in the service, sales and retail sectors, this is a large sector of employment and often known as a first employer. Retail now also includes the rapid development of online retail.
Practical Skills
- Safe workplace practices
- Personal Presentation
- Customer Service
Knowledge Gained
- Professional presentation
- How to prevent theft & Fraud
- Laws you are responsible to in Retail.
Where to Next?
- You may also go on to achieve the New Zealand Certificate in Retail (Level 3)
- Entry level position in any customer service role.
- Complete more units to achieve your NCEA Level 2.
- Re evaluate your plans and see what you are suited to.
Credits/Units
- Total of 41 credits and 14 units
NZ Certificate in Retail Level 2
NZ Certificate in Retail Level 2
A great place to start for anyone wanting to work in the retail industry.
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NCEA Vocational Pathway (Service Industries) Level 2
NCEA Vocational Pathway (Service Industries) Level 2
Entry-point training for individuals who are interested in working in the service industries.
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NZ Certificate in Salon Skills Level 2
NZ Certificate in Salon Skills Level 2
This certificate provides an introduction to both hairdressing and beauty.
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No School Fees, No School and still achieve NCEA
Levels 1 and 2 in our Centre
We offer a range of qualifications that provide for personalised entry and exit to suit your timing, ability and ambitions. We are able to recognise what you have/ haven’t already achieved and where you wish to progress to. You don’t need to wait for a new term or group to start your journey with us.
What our students are saying
"Service skills helped me gain more confidence, knowledge in customer service skills and experience in a salon. Before I started this course I wasn't going that well with my work in school but since I joined i've had heaps of help and now have completed my level 2 retail/salon skills in just 2 terms which I'm very happy about and thankful for my tutors for helping me get to where I am now. Love this course always just happy vibes here"
Chloe Staveley
level 2 retail/salon
Service Skills Centre helped me with boosting my confidence and helped me gain communication skills! I enjoyed the course overall because now I’m confident in talking to people and I gained knowledge and tried new experiences!
Rainbow Mihaka
Student
"Service Skills helped me to grow into the best version of myself. I'm currently living in Auckland North Shore, working full time as a model and background talent. Service Skills centre is an amazing learning environment and I couldn't thank you enough for having me"
Shadae Lemon
Student