NCEA - Level 1
NCEA Level 1 is designed to recognise the general achievement of education. NCEA incorporates achieving Literacy and Numeracy that is relevant to the adult world. You are then required to achieve an additional 60 credits that are level 1 or higher.
Your pathway to achievement of this qualification (and the extra 60 credits) will be designed for you by taking into account any achievements and future goals you already have.
Practical Skills
- Customer Service
- Interacting with customers
- Handling payment transactions
Knowledge Gained
- Customer service
- How to deal with customer complaints
Where to Next?
Work towards completing your National Certificate in Retail L2, as you are half way there already.
Credits/Units
80 credits total just another 20 credits (6 units) after your Foundation Skills programme.
NZ Certificate in Retail Level 2
NZ Certificate in Retail Level 2
A great place to start for anyone wanting to work in the retail industry.
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NCEA Vocational Pathway (Service Industries) Level 2
NCEA Vocational Pathway (Service Industries) Level 2
Entry-point training for individuals who are interested in working in the service industries.
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NZ Certificate in Salon Skills Level 2
NZ Certificate in Salon Skills Level 2
This certificate provides an introduction to both hairdressing and beauty.
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No School Fees, No School and still achieve NCEA
Levels 1 and 2 in our Centre
We offer a range of qualifications that provide for personalised entry and exit to suit your timing, ability and ambitions. We are able to recognise what you have/ haven’t already achieved and where you wish to progress to. You don’t need to wait for a new term or group to start your journey with us.
What our students are saying
"Service skills helped me gain more confidence, knowledge in customer service skills and experience in a salon. Before I started this course I wasn't going that well with my work in school but since I joined i've had heaps of help and now have completed my level 2 retail/salon skills in just 2 terms which I'm very happy about and thankful for my tutors for helping me get to where I am now. Love this course always just happy vibes here"
Chloe Staveley
level 2 retail/salon
Service Skills Centre helped me with boosting my confidence and helped me gain communication skills! I enjoyed the course overall because now I’m confident in talking to people and I gained knowledge and tried new experiences!
Rainbow Mihaka
Student
"Service Skills helped me to grow into the best version of myself. I'm currently living in Auckland North Shore, working full time as a model and background talent. Service Skills centre is an amazing learning environment and I couldn't thank you enough for having me"
Shadae Lemon
Student